HyFabric

Privacy Policy

At HyFabric, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our proxy infrastructure services.

Last Updated: May 7, 2026

1. Information We Collect

We collect information that you provide directly to us, information derived from your use of our services, and information obtained from third parties.

  • Account Information: When you register for an account, we collect your email address, name, and billing information necessary to provide the service.
  • Usage Data: We may log basic connection metadata to ensure service reliability, prevent abuse, and calculate billing (e.g., bandwidth transferred). We do not log the contents of your traffic or your DNS queries.
  • Device and Connection Information: IP addresses (temporarily, for security and abuse prevention), browser type, operating system, and authentication tokens.

2. How We Use Your Information

We use the information we collect for various business and operational purposes, including:

  • Providing, maintaining, and improving our proxy infrastructure services.
  • Processing your transactions and sending related information, including confirmations and invoices.
  • Detecting, preventing, and addressing technical issues, abuse, and fraudulent activity.
  • Sending administrative messages, technical notices, and security alerts.

3. Data Security

We implement robust, industry-standard security measures designed to protect your personal information. Our infrastructure is built with Rust to minimize memory-safety vulnerabilities, and all sensitive data is encrypted in transit and at rest. However, no electronic transmission over the Internet or information storage technology can be guaranteed to be 100% secure.

4. Data Sharing and Disclosure

We do not sell, rent, or trade your personal information to third parties. We may share information under the following circumstances:

  • Service Providers: With trusted third-party vendors, such as payment processors (e.g., Stripe) and hosting providers, who perform services on our behalf.
  • Legal Compliance: If required to do so by law or in response to valid requests by public authorities (e.g., a court or a government agency), provided such requests are legally binding and valid in our jurisdiction.
  • Business Transfers: In connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.

5. Your Data Rights (GDPR & CCPA)

Depending on your location, you may have specific rights regarding your personal data, including the right to:

  • Access, update, or delete the information we have on you.
  • Object to our processing of your personal data.
  • Request that we restrict the processing of your personal information.
  • Request portability of your personal data.

To exercise these rights, please contact us at privacy@hyfabric.io.

6. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last Updated" date at the top. You are advised to review this Privacy Policy periodically for any changes.

7. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at:

Email: privacy@hyfabric.io
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